What Information We Hold and Why
When you open an account with us, we collect your name, email address, phone number and the payment method you choose — whether that's DANA, OVO, GoPay or QRIS. We also log your device type, browser fingerprint and session timestamps to protect your account from unauthorised
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access. Transaction data tied to your deposits and withdrawals is retained for a minimum of five years to satisfy financial record-keeping obligations, depending on local law. We do not collect data beyond what is operationally necessary to run your account, process your transactions and deliver support
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through our 24-hour live chat channel. All data is stored on encrypted servers with access restricted to authorised personnel only.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.